Conditions of the procedure
- All passengers will be rerouted accordingly
- Passengers are to be rebooked at no fee
- AUTSW11M60911
- Apply for full refund on your net/published fare level via your GDS and quote the following reference number:
- AUTSW11M60911
- Full refunds for unused tickets will be granted regardless of terms and conditions of the fare (even non-refundable tickets).
- Please note: all refunds must be processed within 7days from receipt of request for the refund by passenger.
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